Terms of Service

Professional web development services terms and conditions for Kyur clients.

Last updated: January 2025

Fair & Transparent

Clear terms that protect both parties

Service Agreement

Defines our web development services

Project Timeline

Clear delivery and payment terms

1. Services Provided

Kyur Web Agency ("we", "us", "our") provides professional web development services including but not limited to:

  • Custom website design and development
  • E-commerce store development
  • Website redesign and optimization
  • Search engine optimization (SEO)
  • Website maintenance and support

2. Payment Terms

• 50% deposit required before project commencement

• Remaining 50% due upon project completion and approval

• Payment methods: Bank transfer, eSewa, Khalti

• Late payments may incur additional charges

• Refunds available only as specified in our refund policy

3. Project Timeline

• Project timelines are estimates based on scope and complexity

• Delays due to client feedback or content provision may extend timeline

• We commit to regular updates on project progress

• Rush jobs available for additional fee

4. Client Responsibilities

• Provide all necessary content, images, and materials

• Respond to requests for feedback within agreed timeframes

• Ensure all provided content is legally owned or licensed

• Make payments according to agreed schedule

5. Intellectual Property

• Client owns final website upon full payment completion

• Kyur retains rights to display work in portfolio

• Third-party assets subject to respective licenses

• Custom code and design become client property post-payment

6. Warranties and Guarantees

• 30-day bug fix guarantee on all new websites

• 100% satisfaction guarantee - we'll fix issues or provide refund

• Websites tested across major browsers and devices

• No guarantee of specific search engine rankings

7. Limitation of Liability

• Our liability limited to the total project cost

• Not responsible for third-party service failures

• Client responsible for regular backups post-delivery

• Force majeure events exclude liability

8. Termination

• Either party may terminate with 7 days written notice

• Client pays for work completed up to termination date

• Partial deliverables provided upon payment of completed work

• Termination doesn't waive outstanding payment obligations

9. Privacy and Confidentiality

• We maintain strict confidentiality of client information

• Client data handled according to our Privacy Policy

• No sharing of sensitive business information

• Secure handling of all project materials

10. Governing Law

• These terms governed by laws of Nepal

• Disputes resolved through Nepal courts

• Mediation preferred before legal proceedings

• Terms supersede all previous agreements

Important Note

By engaging our services, you agree to these terms. If you have any questions or concerns, please contact us at hello@kyur.com.np before starting your project.

For questions about these terms, contact us at: hello@kyur.com.np