Privacy Policy
How we protect and handle your personal information when you use Kyur's web development services.
Last updated: January 2025
Data Protection
Your information is secure with us
Transparency
Clear about what we collect and why
Your Rights
Control over your personal data
1. Information We Collect
Personal Information:
- Name, email address, phone number
- Business name and industry
- Project requirements and preferences
- Payment information (processed securely)
Technical Information:
- IP address and device information
- Browser type and version
- Website usage analytics
- Cookies and tracking data
2. How We Use Your Information
• Service Delivery: To provide web development services and support
• Communication: To respond to inquiries and provide project updates
• Improvement: To enhance our services and website experience
• Legal Compliance: To meet legal and regulatory requirements
• Marketing: To send relevant updates (with your consent)
3. Information Sharing
We never sell your personal information.
We may share information only in these limited circumstances:
- With trusted service providers (hosting, payment processing)
- When required by law or legal process
- To protect our rights or prevent fraud
- With your explicit consent
4. Data Security
We implement robust security measures to protect your information:
- SSL encryption for all data transmission
- Secure servers and regular security updates
- Limited access to personal information
- Regular security audits and monitoring
- Secure payment processing through trusted providers
5. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve website functionality and performance
- Provide personalized content and advertisements
You can control cookies through your browser settings.
6. Data Retention
We retain your information only as long as necessary:
- Project data: For the duration of service + 2 years
- Communication records: Up to 3 years
- Financial records: As required by Nepal law
- Marketing consent: Until you opt out
7. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Opt-out: Unsubscribe from marketing communications
- Portability: Request your data in a portable format
Contact us at hello@kyur.com.np to exercise these rights.
8. Third-Party Services
We may use third-party services that have their own privacy policies:
- Google Analytics (website analytics)
- Payment processors (eSewa, Khalti, banks)
- Email service providers
- Hosting and cloud services
We recommend reviewing their privacy policies as well.
9. International Transfers
Your information may be processed outside of Nepal when:
- Using cloud services with international servers
- Working with international service providers
- Complying with legal requirements
We ensure appropriate safeguards are in place for such transfers.
10. Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.
11. Changes to This Policy
We may update this privacy policy from time to time. When we do:
- We'll update the "Last updated" date
- We'll notify you of significant changes
- Continued use constitutes acceptance of changes
Questions About Privacy?
If you have any questions about this privacy policy or how we handle your data, please don't hesitate to contact us. We're committed to transparency and protecting your privacy.